Layoff-to-Employment Action Planner (LEAP), Second Edition

  • Innovative Best Practice in Nation’s Most-Effective Reemployment Program

  • ONLY Tool Described in U.S. Department of Labor Study on Reemployment Program Success

  • Helps You Serve UI Claimants and Dislocated Workers Under WIOA Through Individualized Career Services and Eligibility Assessments

  • Also Used in Rapid Response

Layoff-to-Employment Action Planner LEAP, Second EditionLaid-off workers deal with uncertainty, stress, and immobilization: “What do I do next? How will I pay my bills? Who will ever hire me?” It’s difficult for you and your staff to help the unemployed sort through their worries, let alone guide them in reemployment planning.

Identified as an innovative best practice for reemployment in research for the U.S. Department of Labor, the best-selling LEAP is the only tool that helps dislocated workers and UI claimants organize the 8 most important issues faced during a layoff. In 3 easy steps, workers rank complex job and life problems and get reemployment action steps that address their unique needs and barriers. 

LEAP, now available in its Second Edition, is used in Nevada’s Reemployment and Eligibility Assessment (REA) program, which is the most effective REA of the states studied for the U.S. Department of Labor. Note: The REA initiative is now called the Reemployment Services and Eligibility Assessment (RESEA) program; its name was changed with the implementation of the Workforce Innovation and Opportunity Act (WIOA).


LEAP’s BENEFITSResponding to 8 Scales on LEAP, Second Edition, in Step 1

  • Combines self-assessment, guidance, and planning into a 6-panel foldout format
  • Is helping thousands of UI claimants and dislocated workers cope with job loss, assess their needs, and create a personalized reemployment plan tailored to their unique situation and goals
  • Offers short-term and long-term job-search and reemployment planning suggestions
  • Guides the unemployed in overcoming their barriers to rapid reemployment
  • Is completely self-guiding for job seekers, making LEAP very useful in agencies and centers limited on time, budget, and staff
  • Helps you match career services to each person’s needs and barriers, plus give useful career planning and job search guidance on the spot

SCALES / TOPICS COVEREDLearning About Your Scores on LEAP, Second Edition, in Step 2

  • Addresses 8 key concerns after job loss: finances, emotions and attitude, health and social support, use of time, education and training, next career, job search, and use of services/resources
  • Helps each individual prioritize the 8 concerns and gain clarity on where to turn and what to do next, given the person's unique needs and goals


  • Concise 6-panel foldout design with 3 clear steps
  • Completely self-guiding for job seekers and the unemployed
  • Color-coded for easy use and self-scoring
  • Comes shrink-wrapped flat in convenient packs of 50


  • Ideal for all workers at all levels
  • Written at an 8th-grade reading level

HOW LEAP WORKSCreating a Reemployment Plan with LEAP, Second Edition, in Step 3

  • Takes about half-hour to complete
  • Step 1—Assess: Individuals read each statement and circle the response that best describes their level of concern about it. LEAP has 64 brief statements requiring a response.
  • Step 2—Evaluate: Individuals quickly and easily add their totals and learn in which areas they need help and guidance.
  • Step 3—Create: Individuals review and checkmark the most helpful reemployment guidance. They also write down the personalized action steps they will take in each area.


  • Easy to administer—just provide pens or pencils
  • Use in group settings, use one-on-one, or distribute for self-completion
  • Ideal for employment services, career services, Individual Employment Plans (IEPs), American Job Center/Career One-Stop orientation meetings, Reemployment Services and Eligibility Assessments (RESEAs), Rapid Response, TAA, job clubs, layoff transition and job search workshops, alumni career services, job counseling and coaching, library workshops for unemployed patrons, and as take-home handouts
  • Free LEAP Administrator’s Guide available in PDF upon LEAP purchase; helps administrators get the most out of using LEAP with dislocated workers


  • Created with input from workforce development/career professionals and dislocated workers
  • Research based
  • Created and printed in the USA by Career Action Resources


LEAP has been featured in an IMPAQ International Study for the U.S. Department of Labor, National Career Development Association’s Career Convergence, National Association of Workforce Development Professionals’ newsletter,, Yahoo! News, and others.


Career professionals and dislocated workers recommend LEAP because it provides needed guidance to laid-off workers. Read LEAP testimonials.

Seen on

Workforce Development &
Career Services Professionals:

Conducting in-person RESEAs under WIOA? Address UI claimants' specific needs with LEAP.

Learn about new edition of LEAP.

Read LEAP testimonials.

Learn about Your Employment Search (YES).

Pricing and ordering information.

Career Action Blog

When people are laid off, they experience many emotions, such as shock, anger, and anxiety. Talk to anyone who has lost a job, and you usually hear first about the person's feelings.

It is this swirl of emotions that often makes it difficult for dislocated workers to know what to do first.

LEAP Best Practice in Reemployment ProgramsDespite the stress and emotional toll associated with layoffs and downsizings, many workforce development programs don't address it, including the U.S. Department of Labor's Reemployment Services and Eligibility Assessments (RESEA) initiative under WIOA.  Of course, we aren't mental health counselors. But here are a few ways to help unemployment insurance (UI) claimaints and the unemployed stay positive and connected, explain the editors at Career Action Resources:

  • Recommend job clubs to help job seekers find social interaction and support.
  • Refer job hunters to workshops that build confidence and skills.
  • Suggest volunteer work to help job seekers stay active.
  • Consider using Layoff-to-Employment Action Planner (LEAP), which assesses the need for emotional and social support and guides individuals in managing 8 key issues faced after job loss. LEAP is the ONLY tool described in a USDOL study on reemployment program success.

Here's what dislocated workers say about LEAP's value in managing stress, uncertainty, fear, and the other emotions associated with job loss and unemployment:

“A useful tool for taking positive steps. It makes you realize that you are not alone.”

“Anyone who has lost a job needs help in sorting out what to expect and what steps to take to feel secure until returning to the workforce. LEAP eases a great deal of frustration.”

“Very self-explanatory. Gave me suggestions to help with emotional issues and deal with stress.”

Helped me realize “being afraid and confused are common. I know now I’m not alone. I would recommend LEAP to other laid-off workers for peace of mind.”

“Great tool to assess the anxieties I have been dealing with. It reinforced how important it is to stay on track. After standing in line at the unemployment office and asking for assistance, I realize LEAP is a very valuable resource.”

If you a workforce program professional who assists dislocated workers, UI claimants, and the unemployed, you can request a complimentary LEAP review sample from Career Action Resources, LLC.


Implementing WIOA is a big job and brings many changes. But do your job seekers and the public care about WIOA? The answer is no, say the editors at Career Action Resources, LLC.

Most people come into the public workforce system for a relatively brief time to receive unemployment insurance, job search help, career training, and other benefits. Job seekers don't care about WIOA or how hard you are working to implement it. What they care about most is getting their benefits and finding a job. WIOA, frankly, means nothing to job hunters and the unemployed.

Because you will be or are serving job seekers, the unemployed, and other populations in new, better, and different ways under WIOA, consider communicating and publicizing it to your community. Here are a few suggestions:

  • Use your web site, social media, newsletters, news releases, and events to explain to the public and to employers how your agency and local American Job Centers are changing and what they can expect under WIOA.
  • Tell success stories of how your agency has helped individuals find work, make transitions, get training, develop skills, and so on. 
  • Plan a campaign that describes improvements under WIOA and roll it out over time to reinforce the message.
  • Use WIOA as an opportunity to publicize who you are, what you do, and make more individuals and employers aware of your services and benefits. Hold a workforce agency open house to highlight WIOA [Career Action Blog]
  • Have an open house so the public, job seekers, and employers can meet your staff and see your local American Job Centers and related resources in person.
  • Avoid jargon and technical information 
  • as much as possible. 
  • Include your agency's full name, contact person, address, phone number, website, social media links, and hours of operation in all communication efforts. 
  • Most important: Always focus on how WIOA will benefit job hunters, employers, and anyone using your workforce services. 

The public still may not care about WIOA, but they will respond to the changes and improvements that will benefit everyone in job search, career, and life.


Career Action Resources is the creator of best-practice tools used by the nation's American Job Centers and other workforce agencies. Learn more.


#wkdev  #WIOA  #jobs

In the Workforce Innovation and Opportunity Act (WIOA) rules, "customers" are mentioned 143 times. This emphasis is driving the "customer-centered design" initiative for WIOA implementation. Also called human-centered design, the effort is being led by the U.S. Department of Labor to inspire the workforce system to invigorate service delivery under WIOA.

Customers Mentioned 143 Times in WIOA [Career Action Blog]

Key tenets of customer-centered design include the following:

  • Start with "how might we" questions to inspire the process.
  • Observe and empathize with customers.
  • Be open-minded about how things are done and what customers need.
  • Try new approaches and learn from them.
  • Seek to improve the customer experience. 

Seeking tools that put job seekers at the center of your service delivery? Looking for ways to improve your interaction with job hunters and other customers?

Consider Layoff-to-Employment Action Planner (LEAP) and Your Employment Search (YES), which help staff interact with customers and create job search and employment plans based on each individual's unique needs. Both LEAP and YES are published by Career Action Resources, LLC.

#WIOA  #wkdev #jobs