Frequently Asked Questions

What are LEAP and YES? Improving Job Search Effectiveness with YES Self-Assessment from Career Action Resources
LEAP and YES are printed self-assessments to use with the unemployed and job seekers. LEAP and YES are self-guiding and provide information and direction for creating employment / reemployment plans tailored to an individual's needs. Learn more about LEAP and YES.

What is the format of LEAP and YES?
LEAP and YES have been designed as easy-to-use, 6-panel foldouts. YES includes a perforated, detachable panel for job seekers to summarize their employment search strategy for quick reference.

Where are LEAP and YES used?
LEAP and YES are used across the USA by workforce agencies, employment programs, career services, schools, libraries, and more.

What are the LEAP and YES scales, steps, and reading level? 
You can find that information on the LEAP and YES pages on this site.

How are LEAP and YES packaged?
LEAP and YES are each shrink-wrapped in convenient packs of 50.

Do I need special training to administer LEAP and YES? 
You need no special training to administer LEAP and YES. We advise you to take LEAP or YES yourself and to read the entire piece before giving it or administering it to others. The Administrator's Guides include help for administering LEAP and YES in one-on-one sessions and in group settings.

What is your copyright policy?
Our materials are fully protected by U.S. copyright law. Unauthorized duplication, posting, or adaptation in whole or of any part, in any form, including print and electronic, is strictly prohibited without the written permission of Career Action Resources, LLC. Federal copyright law prohibits all reproductions, including any made free illegally for use in any setting or with any population.

How do I obtain the free LEAP and YES Administrator’s Guides?
The Administrator’s Guides are PDFs and are e-mailed upon LEAP and YES purchase to the order’s ship-to contact. Learn more about the Administrator's Guides. If you work for an organization that has purchased LEAP or YES and need the Administrator’s Guide, please e-mail us

How do I subscribe to the Career Action Resources e-newsletter?
Our e-mail newsletter is written for workforce development professionals, career counselors, career coaches, and educators in the USA. Just sign up here. Also be sure to check out the Career Action Blog.

I am a job seeker. Can I get samples of LEAP and YES? Can I buy LEAP and YES?
LEAP and YES are each sold in packs of 50 for use in workforce and career services. We do not offer or sell single copies of LEAP and YES to consumers at this time. If you are an individual consumer/job seeker and request samples, we unfortunately will not be able to send them to you. Instead, we suggest you contact your local One-Stop Career Center/American Job Center and ask if it provides LEAP and YES assessments published by Career Action Resources.

Will my information remain private with you?
Rest assured your information will remain private with us. 

Can I do research on LEAP or YES?
We are always interested in dissertations and professional research projects involving LEAP and YES. Please e-mail us with a brief description of your proposed project, contact information, title, and school/organization.

How do I obtain free samples of LEAP and YES?
Qualified workforce and career professionals can request free LEAP and YES samples. Click the Request Free Samples button on any page of this website. Samples are sent via first-class U.S. mail. One sample per person, please. If you need additional samples for a purchasing decision by your organization, please e-mail us with the details. We are unable to send samples to individual consumers/job seekers.

What is the pricing for LEAP (package of 50) and YES (package of 50)?
$99/each package of 50.
Shipping/Handling 8% of subtotal, to continental U.S. locations, via regular UPS Ground or USPS.
Please use this order form unless submitting a signed purchase order.
Please also feel free to request a quote.

What payment methods do you accept?
We accept VISA/MasterCard, signed purchase orders, and checks payable to Career Action Resources, LLC. See how to place your order.

How fast will my order ship?
In-stock items ship from our facility via regular UPS Ground or USPS Mail, usually within 72 hours. Bulk orders and large orders requiring a print run will take longer, although we will process your order as quickly as possible; you will be advised of the timeframe.

Do you accept or ship orders out of the United States?
Not at this time.

Are LEAP and YES available online?
If you have an existing, secure online system that job seekers access by entering a password, we will consider a licensing agreement that allows you to use LEAP or YES in your online system.

Do you collect sales tax? 
We collect 7% sales tax on shipments to Indiana unless a tax-exempt form is provided. 

What is your returns policy?
We are confident that you will be pleased with our products’ usefulness and value. If, however, you need to make a return for any reason, you must do so within 30 days of sale through prepaid, traceable means. The product must be in resalable condition and include a copy of your receipt or packing slip. Shipping and handling charges are non-refundable. Please call or e-mail for further instructions. Note: Bulk orders and large orders requiring a print run are nonreturnable.

How can I give product feedback or product suggestions?
We are always happy to hear from people who have used LEAP and YES or who have product suggestions. Please contact us with your comments.

Are you interested in sponsoring or exhibiting at workforce development and career services conferences? 
We participate in many events every year. Please contact us with the details.

 

 

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